Honesty, Integrity Help Fuel Business For New Hampshire Shop
For Bill Gurney, owner of Gurney’s Automotive Repair, success can be attributed to one philosophy: Treat people how you want to be treated. It’s on the principles of honesty and integrity that he opened his first shop in 1985 with his wife, Charlotte, in Nashua, NH.
“We were pretty young at the time,” he remembers. “I was 25, and she was 23. We started renting a small garage behind a used car dealer that would feed us work, and it helped get us going. We moved to a two-bay facility in another location, and we were there for about 17 years. We went from two bays and kept taking more of the building to where we had five bays. In 2001, we built a brand-new, 10-bay facility.
““I grew up in a family where my parents owned a couple of A&W Rootbeers,” he explains. “I think a lot of times entrepreneurial tendencies are almost genetic. I have a couple of brothers, and they work for themselves as well. I really wanted to work for myself, but I didn’t want to do the same thing they did. I started working on cars as a kid, and then worked at a gas station for a while and it progressed.””
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