Amazing first time experience with Gurney's. Had my truck towed in after my engine blew. First, their customer service was top notch. Every person I spoke with went out of their way to be friendly and make sure I was happy. I agreed to have them put another engine into the truck. They completed it on time and slightly under budget. Fast forward 3 weeks and I received a call from them telling me that they had charged me for a part they didn't end up needing and were issuing me a refund for it! Safe to say 99... read moreAmazing first time experience with Gurney's. Had my truck towed in after my engine blew. First, their customer service was top notch. Every person I spoke with went out of their way to be friendly and make sure I was happy. I agreed to have them put another engine into the truck. They completed it on time and slightly under budget. Fast forward 3 weeks and I received a call from them telling me that they had charged me for a part they didn't end up needing and were issuing me a refund for it! Safe to say 99 out of 100 other shops never would have called back and done that. Thank you Gurney's! I'll be back! read less

Gurneys is outstanding in every way. The people, their attitude, their diagnostics and repair. You can trust them. Do yourself a favor and try them next time!

Great service.

Trusted service, honest people.

My car broke down during the heatwave the other day while I was down in Nashua for an appointment. I called AAA for a tow, I live an hour and 15 min away and did not know the area. AAA suggested to try Gurney's I called them and they were super busy, I explained my situation and said they would assess my car and move somethings around to get me home 🙂 Tow dropped me off I walked in and the A/C was cranking which felt so good. Jessica greeted me, she was super friendly and told me to... read moreMy car broke down during the heatwave the other day while I was down in Nashua for an appointment. I called AAA for a tow, I live an hour and 15 min away and did not know the area. AAA suggested to try Gurney's I called them and they were super busy, I explained my situation and said they would assess my car and move somethings around to get me home 🙂 Tow dropped me off I walked in and the A/C was cranking which felt so good. Jessica greeted me, she was super friendly and told me to make myself comfortable grab a cold water etc... Needles to say this place is amazing, they looked at my car told me the problem ordered that part and fixed up my car in little over an hour! They said they would get me home and they did!!!!! I highly recommend taking your car here! Everyone is friendly the service is great!!!!! Thank you again Gurney's for getting me home!!!!! They even texted to see how my car is doing! read less

Very friendly and highly professional. I've now returned for a second visit and had another great experience. Prices are reasonable and techs are clearly very knowledgeable.

Gurney's Automotive Repair of Nashua is of the most detail oriented and professional full service auto repair businesses I have ever used.The greeting of each individual customer is met with a refreshing hospitality which is noteworthy. This immediately puts one at ease and also shows a high standard which is immeasurable.The staff are highly knowledgeable and have a stability without a high turnover. This creates a consistency with exceptional service.Gurney's is a collective staff that is honest, thorough with the highest level of care and professionalism. I have always left with confidence with their work.I highly recommend Gurney's for... read moreGurney's Automotive Repair of Nashua is of the most detail oriented and professional full service auto repair businesses I have ever used.The greeting of each individual customer is met with a refreshing hospitality which is noteworthy. This immediately puts one at ease and also shows a high standard which is immeasurable.The staff are highly knowledgeable and have a stability without a high turnover. This creates a consistency with exceptional service.Gurney's is a collective staff that is honest, thorough with the highest level of care and professionalism. I have always left with confidence with their work.I highly recommend Gurney's for anyone seeking quality and confidence for the full spectrum of automotive needs. read less

Fantastic Establishment -- great people and always helpful!!!

very polite and professional ty

Such a wonderful experience! If I lived in the area, I’d be using this garage for all my repairs. Long story short, my engine died, they gave me a diagnostic and let me know what I was looking at. Joe was fantastic! He was so patient with me and answered my millions of questions, super helpful. Friendly staff all around.

I have been a customer of Gurney's for over 30 years. Great people and quality service. I consider them family because that is how they treat me.

They are great!! Best repair shop in the area for sure

Brought my car in for service, Joe was incredibly helpful! Really quick turn around as well. Hands down one of the best shops ive been to

Always great service with a human touch.

Mark at Gurney’s has always been fantastic to deal with. He knows how picky I am about my vehicles. Owning my own business I expect what I give my customers and I get that at Gurney’s.Mike ComerComer’s Carpet and Flooring

I've been going to Gurneys for a very long time now. My Daddio first discovered it way back when and ever since then, he and I have been leaving the keys to our point A to point B mobiles in the hands of any & all who work there!! The entire staff (well, at least everyone I've had the pleasure of meeting) is beyond great on every point of customer service.It's actually a fun place to go to knowing that your vehicle has a boo boo!😜 Because they will be honest & upright with what the dealio is with... read moreI've been going to Gurneys for a very long time now. My Daddio first discovered it way back when and ever since then, he and I have been leaving the keys to our point A to point B mobiles in the hands of any & all who work there!! The entire staff (well, at least everyone I've had the pleasure of meeting) is beyond great on every point of customer service.It's actually a fun place to go to knowing that your vehicle has a boo boo!😜 Because they will be honest & upright with what the dealio is with your vehicle; therefore never once did either of us think that we should have gone somewhere else!!Criminy, it never even passed our minds wondering if elsewhere might even be cheaper because their prices ARE reasonable, they're all VERY knowledgeable and so, because they are dedicated to us, we've stayed dedicated to them! THANKS GURNEYS for all the years and many more to come!! <--They do inspections, oil changes, etc... It hasn't always been a "boo boo visit!" And that's why I'm thankful to have good, honest, professionals who I can depend on for my A-B care!!🙂💓🙋 read less

They helped my girlfriend out and she was very pleased with them,,,I'd say give them a try next time

I love this place very nice people. Always follow up with work to make sure your vehicle is ok. They have loaner cars and can also pick up your vehicle and drop it off after work is complete.

Amazing service

The BEST. Both in auto care and the kind professionalism of their team. I can not recommend highly enough. The place is spotless and they truly care about each customer.

They do good!!!

While Gurneys may be a little more expensive then the competition their service is far superior. I brought my car (which I had just performed a lot of work on myself) for an alignment and axle replacement. I then drove the car on the highway and found it was still pulling. I called Gurneys back to have it aligned again because I figured it must not have been done right. The staff in Nashua felt bad that I had to bring it back and made sure that they got to it as quickly as possible.After putting it up on the... read moreWhile Gurneys may be a little more expensive then the competition their service is far superior. I brought my car (which I had just performed a lot of work on myself) for an alignment and axle replacement. I then drove the car on the highway and found it was still pulling. I called Gurneys back to have it aligned again because I figured it must not have been done right. The staff in Nashua felt bad that I had to bring it back and made sure that they got to it as quickly as possible.After putting it up on the alignment rack they realized the alignment was not the problem however instead of just blaming the steering pull to all the suspension work I had done, which is what many mechanics would have done, they spent hours trying to figure out the problem. It turned out that the problem was actually my tires. When I came back to pick up my car they didn’t even charge me for all the time they spent on it!I would highly recommend this place to anyone looking for a good honest and knowledgeable mechanic. read less

Had a fantastic experience with this garage! Cannot say enough good things about them. They were professional, courteous, and informative. I was nervous bringing in my car to them, thinking it would cost me minimum $1500 for repairs, but it was only a fraction of that! They sent me a detailed report of what needed to be repaired (which I have never received from any other garage), and were even nice enough to text and call me when the repairs were done. I would highly recommend this garage to anyone.

They were friendly, prompt, and honest. No pressure for additional repairs. Loved how they took pictures of the inspection and emailed it to me (though it was very sad to see how bad my car was under hood!). Definitely recommend.

Good prices and nice people.

Well treated and they will work with you to solve the issues you may have with your vehicle. Best in region as far as I'm concerned.

Gurney’s Auto has really embraced modern technology and provides their techs with iPads to complete their multi point inspection which provides a great customer experience and detailed descriptions along with photos. I was extremely impressed with this and felt like it was a very unique level of service. The staff makes you feel welcome as soon as you walk through that door and provides some ease to what can be a large unexpected expense. We highly recommend This family owned business every opportunity we get!!

Excellent service and very fair pricing ! Was very happy.

Been going to Gurney's for almost a year. Had to have car towed down from Center Ossipee, my reason for the long tow, although I have a garage for emergencies in Ossipee felt like my car needed to be at home Gurney's. Dropped car off at 4:30pm by the next morning at 9:30am car was up and running new serptine belt and battery. Both I was made aware from prior visits it was getting time to change both. Phase 2 of my story while picking up my car we dropped off my girlfriend car. She had a loud thumping ... read moreBeen going to Gurney's for almost a year. Had to have car towed down from Center Ossipee, my reason for the long tow, although I have a garage for emergencies in Ossipee felt like my car needed to be at home Gurney's. Dropped car off at 4:30pm by the next morning at 9:30am car was up and running new serptine belt and battery. Both I was made aware from prior visits it was getting time to change both. Phase 2 of my story while picking up my car we dropped off my girlfriend car. She had a loud thumping noise passenger side front. Mechanic in Burlington told her she needed all new strutts for $1500 repair. He was wrong $288 later both sway bars and a oil change. She now has a unbelievable trust in Gurney's. read less

Gurney's may not be the cheapest but it is definitely the best and even living in Northwood NH, I will still take my vehicle's to them. Been going there for 30 years. Thanks Bill.

Excellent Service

First visit today - I'll be back!

First time going here and it wont be my last. The most helpfully humans ever. Super nice, super easy and they dont screw you over. I thought I needed more work to be done to my car and they could have easily been like "oh ya ya you need this and that" nope! they were honest and amazing. highly recommend this place.

They are kinda expensive but are very customer oriented they will send you photos of the work they do.

I have been going to Gurney's for at least 10 years. When I moved, I was forced to go to different places, but was unable to find the kind of service that Gurney's provided. I have had nothing but problems with my car since I started taking it to different places. I recently had a problem and needed to have my car towed as it wouldn't start. I went back to Gurney's and they fixed it for me in a timely manner and with the friendly service I always remembered. I will NEVER go anywhere else again to have my... read moreI have been going to Gurney's for at least 10 years. When I moved, I was forced to go to different places, but was unable to find the kind of service that Gurney's provided. I have had nothing but problems with my car since I started taking it to different places. I recently had a problem and needed to have my car towed as it wouldn't start. I went back to Gurney's and they fixed it for me in a timely manner and with the friendly service I always remembered. I will NEVER go anywhere else again to have my car serviced. No one treats you better than Gurney's! read less

Slippery when wet.

They rock they always provide great service at reasonable prices

Can always trust gurney automotive. Never feel they are doing work that doesn't need to be done. Best place ever!

Great place. Fair and honest

Too Long; Didn't Read = I had an awesome experience with Gurney's on my very first visit, and will recommend them to others looking for a new garage.For those with time to read my 'sob story' =I bought a used car from a private family-owned dealership in Manchester, which I'll call "The Other Guys". I had several issues with the car after I drove it home, and brought it back to "The Other Guys" several times to do the repairs. When the transmission and other parts failed after driving the car for 200-250 miles and owning it for 3 weeks,... read moreToo Long; Didn't Read = I had an awesome experience with Gurney's on my very first visit, and will recommend them to others looking for a new garage.For those with time to read my 'sob story' =I bought a used car from a private family-owned dealership in Manchester, which I'll call "The Other Guys". I had several issues with the car after I drove it home, and brought it back to "The Other Guys" several times to do the repairs. When the transmission and other parts failed after driving the car for 200-250 miles and owning it for 3 weeks, I decided not to take it back to "The Other Guys" since I didn't feel I could trust them.I called AAA to have the car towed somewhere and they recommended Gurney's in Nashua. Honestly, I had never heard of Gurney's before, but was willing to take the risk based on the frustration I was having with "The Other Guys".I have to say I was VERY impressed with the service at Gurney's. Craig was the technician who initially looked at my car, not only for the transmission issue, but also to make sure the car as a whole was safe to drive. He provided a detailed report with not only pictures of the problem areas, but also specific details and measurements (for example, there were measurements of the tread depth on the tires). The report was also sorted based on repair priority: Fix Immediately, Recommended Fixes, Continue to Monitor, and Good. Once I got the report (which they provided via email and text, and also called me on the phone to go over it), I was expecting them to give me the old "okay, we have to fix this right away and it's going to cost $$$$", but they didn't! Instead of trying to just get my money, they told me the car was deemed "unsafe" and that if they were to do the repairs I would be looking at way too much money. They also went on to tell me that "The Other Guys" should not have inspected the car nor let me drive it. Gurney's provided me with information on how to report "The Other Guys" to the State and also recommended I take the car back to "The Other Guys".After submitting a complaint to "The Other Guys", they made all the "Fix Immediately" repairs at no charge to me, however I was still uneasy about driving the car again and my confidence in "The Other Guys" was no longer existent.So...I decided to bring it back to Gurney's to make sure "The Other Guys" did everything correctly. Gurney's was more than happy to look at my car again, and even got me an appointment on their next business day! They made my car a priority the next morning and texted me right away to let me know the car was all set. When I came to pick up the car (luckily they told me the car was safe to drive), they THANKED ME for being a great customer, and told me there was no charge for having them take a second look at my car (I think the woman I spoke to was Jessica).I don't normally write reviews online, and most of the time when I read a review like the one I'm writing now, I find it too good to be true. And when I was experiencing this with Gurney's, I thought it was too good to be true. It wasn't. They're just a good business. I've already recommended them to my co-workers who bought used cars and wanted them checked out bumper-to-bumper. And I plan to use Gurney's in the future when I have issues with future cars. read less

Well staffed, knowledgeable and friendly!

Just got a road force balance but Ben (the tech) was personable and did a great job explaining what was going on. Clearly a well run and staffed shop.

I was very happy to have a problem fixed that another garage missed. I feel safer driving around now that a competent technician fixed my brakes. Thanks guys!

Honest shop

My son had his car towed in to Gurneys only to discover it threw a rod and was unfixable. They were so kind and understanding. No pressure to get it out of their lot and they waived his service fee. Just good people.

Battery died and they were able to take me straightaway. Prompt service and all of the staff were friendly and helpful. Definitely found my new auto service shop.

I love that there are businesses out there that just make life easier for you and Gurney's is one of them. 🙂 Thank you for the great service!

Great help professional job done

Great service staff

Bill and his folks have one thing that many others shops lack - honesty. I know that if a mechanic says I need repairs then it's the truth. Nobody tries to upsell me into buying four tires when they can patch one for much less. I've been going to Gurney's for 17 years and will continue as long as I own a car!

I had no problems with my car here. They did breaks and timing belt. I believe they did a good job because the car is running great!

We moved to Nashua in late 1987, two years after Gurney's was founded. Our first experience with Gurney's was in 1988 after an unexpected tie rod end break on my parents car. Although my Dad & I repaired the tie rod end in the parking lot of a restaurant, we wanted professional confirmation that our weekend repair was safe enough for my parents to drive 90 miles back home. On Monday morning, Gurney's was fully booked although graciously offered to try to fit us in sometime during the day.Gurney's not only fit us into their busy schedule,... read moreWe moved to Nashua in late 1987, two years after Gurney's was founded. Our first experience with Gurney's was in 1988 after an unexpected tie rod end break on my parents car. Although my Dad & I repaired the tie rod end in the parking lot of a restaurant, we wanted professional confirmation that our weekend repair was safe enough for my parents to drive 90 miles back home. On Monday morning, Gurney's was fully booked although graciously offered to try to fit us in sometime during the day.Gurney's not only fit us into their busy schedule, but they confirmed our weekend repair for a very minimal charge. We were hooked. Fast forward to June 2018 ... 30 years after our first visit to Gurney's ... where they recently diagnosed and repaired a misfire that I unsuccessfully tried to fix myself. That valve clearance adjustment repair charge was incredibly reasonable and the car is now running great!Over the 30 years of servicing our vehicles at Gurney's we have occasionally strayed toward OEM dealership repair after purchasing new vehicles ... only to be disappointed and soon returning to Gurney's for the honesty, integrity, and professionalism that are at the heart of their great customer service!Yes, we are raving fans of Gurney's Automotive!Craig & Sandy Holmberg read less

Great customer and auto service

Excellent!

I have never used the services of Gurney’s Automotive and there’s a good reason for that. I’m a competitor. That’s right, I compete with Gurney’s for business. However, I have known the owner since he started out, and have kept track of his garage ever since. His service techs are experienced, knowledgeable and dedicated to doing the job right. Gurney’s keeps current with the technology, training and equipment needed to maintain and repair modern vehicles. The shop is clean, convenient and modern. We compete for the same business, but I always felt that the competition contributed to my garage also... read moreI have never used the services of Gurney’s Automotive and there’s a good reason for that. I’m a competitor. That’s right, I compete with Gurney’s for business. However, I have known the owner since he started out, and have kept track of his garage ever since. His service techs are experienced, knowledgeable and dedicated to doing the job right. Gurney’s keeps current with the technology, training and equipment needed to maintain and repair modern vehicles. The shop is clean, convenient and modern. We compete for the same business, but I always felt that the competition contributed to my garage also staying sharp. I can’t knock the competition when the competition has made us all better. read less

Outstanding car repairs!

Best service and fair prices.Great staff and techniciansYou can trust these people.

Great communication, fair pricing and fast service. Great experience overall!

Great service, Have not seen anything yet that they can't care of. They go out of there way to help you out.

Good service

We were looking for add on parts for our new truck. They were super helpful .

I took my new to me Spinter there for a NH safety inspection. They inspected it without it needing work to pass. When I inquired about observations and first impression assessment, I was told that it looked like the vehicle had not been frequently driven, and that there was some surface rust on the underside. These observations were spot on and were outside of the scope of a state inspection. The technician that handled my inspection was paying attention to more than just his/her task. That has value, and I appreciate it. Nicely done.

My experiences at Gurney's over the last several years have all been great. I highly recommend their team, especially in this period of uncertainty. They have handled the difficulties very professionally.

Great communication, attention to detail very pleased.

Great people dedicated to providing awesome customer service

Quick, and extremely satisfactory service. Detailed inspection reports, and staff who are knowledgeable, friendly, and customer focused. Would absolutely bring my vehicle back!

Very helpful, organized and they keep good records.

Easy drop off after hours! They called me before doing any work! My car needed minimal work to pass inspection but they did my brakes for a great price, got my new tire and even dropped my car off at my home 🙌 can I say more about their great service!! Thank u thank u Gurney's 💓 and a special thanks to Danielle who helped me through the whole process!! Best company-hands down!!

Went in for a sticker. I had 2 bulbs out. They keep me safe.

Reliable and friendly every time. I won't take my car, or my business' cars, anywhere else

My invoice was exactly as was quoted, even though the job took a bit longer than they had planned. I even got a follow-up text message from the owner confirming that I was pleased with the work. This just goes to show how much they value their customers.

The kindest people work here. They explained everything perfectly, accommodated me quickly and didn't talk down to me and make me feel at all agitated. Good people, they will definitely continue to get my business.

Very good!!!

Great

During my recent visit for brakes, Gurney went above and beyond my expectations with my truck.I even had wiper blades sitting on my passenger seat that I was going to install, but they put them on for me even without me asking!Scheduling was great! I called the day before and they had an opening the very next day.They got my work done quickly and got me back on the road. Top notch service.

Love the place!!

Great service. I was very pleased with who I talk to on the phone told him I needed to get my car fixed by Monday brought it on Wednesday right away they looked at. Good prices excellent service would recommend to anyone that is looking for a good mechanic!

Showed up in the morning without an appointment for a screw that was wedged in my tire. Within minutes, my tire was rolled inside to get repaired and placed back on the car. In and out in about half hour. I'm new to this town, and I had already gotten my inspection sticker here, equally great service. The staff is very friendly and helpful. I will definitely be going back.

Our family has 4 cars and they have been serviced at Gurney’s since they opened in Milford. This place is definitely a cut above the typical automotive repair shop. The staff is professional, honest, timely, well-skilled and extremely helpful. I never feel like I am being overcharged or talked into work that doesn’t really need to be done. Though I usually have no trouble getting an appointment, I would rather wait a few days if I have to than take our cars anywhere else!

They are not cheap, but I've never had an issue with the quality of their work. They are honest and do great work.

Bill and his crew is the best 😊

This is a great place to have maintainance done plus buy and get tires replaced. My first call was after a faulty tire, and they not only got me in the same day amidst their busy schedule, they gave me a great deal on new tires. I've visited here three times in the past four months: I've had my tires replaced and rotated, work on my tire mount, and my battery replaced (on a Prius). They also give you a loyalty gift card with a percentage of your purchase to use as credit on your next purchase. Prompt service, polite... read moreThis is a great place to have maintainance done plus buy and get tires replaced. My first call was after a faulty tire, and they not only got me in the same day amidst their busy schedule, they gave me a great deal on new tires. I've visited here three times in the past four months: I've had my tires replaced and rotated, work on my tire mount, and my battery replaced (on a Prius). They also give you a loyalty gift card with a percentage of your purchase to use as credit on your next purchase. Prompt service, polite customer service, and a lovely waiting area with a kids room and clean bathrooms. Highly recommend. I'll be returning for anything car related!Note: My previous review of 2 stars was a complete mistake! Only good things about this place. read less

Exceptional service

This place was highly recommended to me. I've had great service. They are the kind of business you can trust for their work and their honestly about what your vehicle does or doesn't need

Good quality work. On the higher end of the local average hourly rate.

I get my diesel repairs done here. Comfortable with their recommendations. Reasonably priced.

I have been doing business with Gurney's Automotive for many years. I trust them to service all my vehicle needs from windshield wiper blades to replacing all four tires on my Frontier pick up truck to a major brake job. The staff in both the Milford and Nashua locations are always friendly and courteous. I like the fact that they offer a loaner vehicle at a very reasonable price when I need it. They also offer a complimentary shuttle service. I also welcome the rewards card and oil change programs. For every four paid oil changes, Gurney's will provide the... read moreI have been doing business with Gurney's Automotive for many years. I trust them to service all my vehicle needs from windshield wiper blades to replacing all four tires on my Frontier pick up truck to a major brake job. The staff in both the Milford and Nashua locations are always friendly and courteous. I like the fact that they offer a loaner vehicle at a very reasonable price when I need it. They also offer a complimentary shuttle service. I also welcome the rewards card and oil change programs. For every four paid oil changes, Gurney's will provide the fifth oil change free of charge. It is true that they are not the lowest cost mechanics around although for most repairs they are competitively priced. However, I find that in life you get what you pay for. Gurney's has a 24 month or two year warranty on their parts and labor. This ironclad guarantee provides me with peace of mind. I also appreciate the fact that owner Bill Gurney is just an e-mail or phone call away if I have any questions. read less

Last year I asked Bill if they had any type of Auto detailing fleet maintenance plan and he created it for me! Now that is superior service! I love talking to his staff, they are very friendly and they really understand how to work around our schedules. They always offer to give me a ride back to the office and I really appreciate that. Jon, their detailing genius, is just the most professional auto detailer that I have ever met. As the owner of a cleaning company, I really appreciate that he really knows what... read moreLast year I asked Bill if they had any type of Auto detailing fleet maintenance plan and he created it for me! Now that is superior service! I love talking to his staff, they are very friendly and they really understand how to work around our schedules. They always offer to give me a ride back to the office and I really appreciate that. Jon, their detailing genius, is just the most professional auto detailer that I have ever met. As the owner of a cleaning company, I really appreciate that he really knows what he is doing and that he takes great pride in his work. Having the maintenance plan is important to me because I want to maintain the investment that I have in my vehicles and they represent my company. We often get calls because someone has seen one of our cars and It is awesome that they look so nice.Thank you very much Bill, and your entire excellent staff, for making this program work so well for us.MaryWendi's Cleaning Service, Inc.Amherst, NH read less

We have used them for years. They do good work. If there is a problem, they resolve it quickly. When my husband was diagnosed with cancer the owner called me and offered his support. I was stunned! Now that is customer service.