Customer Reviews

Our satisfied customers occasionally reach out to us after receiving service from Gurney's Automotive Repair. Take some time to read the reviews below, and if you would like to include your own review, please don't hesitate to Contact Us anytime or choose a link below!

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Nashua Reviews

Danit Cohen
If you’re looking in Nashua for a place to get an inspection, I highly recommend this place. Everyone was great, they gave me a detailed review of the report (with photos), and all around it was a very pleasant experience.
BigJBrone (Bigjbrone)
Pricier than most mechanics, but you get what you pay for. This was my first time at Gurney’s but I was well informed about all sections of my inspection with pictures. This is a very professional Mechanic. Highly recommend.
Kevin Angelli
Awesome service all around! Communicative fair and honest
E S
Very professional and detailed services. They have an extremely courteous team and truly a pleasure to engage!
Billie Landry
I’m a bit disappointed. Had an appointment that we called in for 4 days early and when we dropped it off at 9am, was told it should be ready when we got out at 3pm. Never heard from them all day so we figured it was done and they just never called us. About 4pm we went to check on it at the address and noticed it had not been moved from where my boyfriend parked it (at 9am) 7 hours earlier. (He remembers the first spot right up against the curb with snow) We went in to check on the status and was told it was in and out of the shop. I said no, it had not been moved and pointed to the vehicle in the parking lot. The lady at the counter said it should be ready before close. I asked what time do you close? She informed me 5:30. I’m already aware they are not open on weekends which is a bit odd I feel, so I know if they can’t get it done in a hour and a half we would be stuck without a car all weekend. So I called at 5:20pm to check the status because it was almost closing time and she then informed me it just got done. I’m not sure I believe that 100% due to no calls all day. Mind you, if the job took 1.5 hours why was it not done after dropping it off for 6 hours the first time? With no update calls or anything. Mind you, it was an appointment and still was not done upon or after the time we were given. So a easy tire rotation job took 8 hours and 30 minutes. And if I didn’t call at 5:20 I wouldn’t have been able to pick it up. They don’t give correct timing and don’t do update calls to inform you it would have to stay over the weekend due to them not getting the car in the shop upon your appointment. Not very professional. All this and after I heard all good things and was recommended to them. First time there and I don’t know if I could recommend them to others.
Thom Glynn
Excellent service! Fast and professional all the way!!!
Irena Dziedzic
Excellent service! wonderful people working there. All are very nice and helpful. Thank you. I will stay with Gurney's forever:)
Tim Doxzon
This business is one of the best in Nashua. They are friendly and courteous. They keep in touch and let you know what is up with your car and recommendations. Their pricing is very fair also.
Mark Troddyn
In December car was misfiring. Brought it to Gurneys. Rather than changing spark plug (#3 misfire) they changed ignition coil. OK. Fine. More than I was expecting to pay OF COURSE. Also had oil change and tires rotated and balanced. Barely a month later ABS sensor is on. I figured I’d bring it back to Gurneys to check sensor because they HAD JUST worked on it. Of course it’s the sensor BUT the axle ‘is also rusted’ they say…needs to be replaced (they didn’t see this four weeks ago)?1300 dollars please. Just replace the sensor. They don’t recommend that. ‘Then don’t do anything,’ I said. I picked up my car and the right light parking lamp is suddenly malfunctioning. Really? I gave Gurney’s a chance but I can’t recommend them. Here’s a hint. Help the customer. The world is only getting more expensive.
Jerry FORTIN
Great people helped me out.thank you.
D-L Normand (Dee-ELL)
I just stopped in because I got an alert on my car telling me my tires were low. They were kind enough even though they were on lunch break to bring my tires up to the correct PSI
Elaine Vullemier
Fast and friendly service

 

Milford Reviews

Bob Gardener
The people here are wonderful and their inspections are very thorough. They'll even throw you a few tips/suggestions if you're the kind of person that likes to do their own work.
Jerry FORTIN
Nicest people l have ever met.they are good people.thank you very much.
Damien Wargo
Brought my 1995 dodge 12v cummins there because the injection timing slipped. They charged me $500 for taking my motor apart and messing up the timing even more and not getting the truck running and saying I need a new Injection pump. After my experience I am never going back ever. I brought my truck to Northeast performance diesel in Wilton NH they got my truck started in two hours with no problem at all. Talked to the owner and got my money back that’s all I was worried about because I am only 16 and that’s not money I just have laying around very thankful for gurney to help me out.
Anne Altman
I've been going to Gurneys periodically for the past few years. I'm always happy with the way I'm treated as a customer and with the work done on my vehicle. The prices do reflect the quality, but I've never felt swindled by them. Please check them out if you care about your car and your dignity.
Connor Garside
Garbage. Quoted me $1600 for an exhaust repair. Told me the entire exhaust and mufflers would need to be replaced. Took it to another shop that charged me $300 to fix 3 small leaks with new downpipe. Made us feel bad about having an older car. Took all day to repair a heat shield, and it wasn’t even fixed. If anything, it’s louder. Stay away. Response to owner: Work order # is 31942. Not sure how you wouldn’t be able to find it, it was Monday
Simon Wright
Faultless service with transparent pricing and excellent communication. We particularly loved the loan car, which cost just a few bucks, but kept us mobile until our car was ready. The detailed inspection report with photos, videos, advice, explanations and recommendations is an amazing and very welcome touch.
Shelby Catherine
Gurneys is fantastic. I used the one in Nashua numerous times for my Camry.
Brad
The customer service was great I felt very comfortable they were looking out for my best interest and not overly selling repairs I did not need
Jade Hill
I am never bringing my car anywhere else! They are honest people and never tried convincing my husband my car needed something I know it didn't just for the money. Their prices are also very fair and reasonable.
Chris Edwards
Love it
Steve Gosselin
Unbelivable service and customer commitment. I was in a pinch today, and they went over and above the normal course of business.
Kates Batty
Excellent service

Leave your own personal feedback of your experience at Gurney’s Automotive.

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