Our satisfied customers occasionally reach out to us after receiving service from Gurney's Automotive Repair. Take some time to read the reviews below, and if you would like to include your own review, please don't hesitate to Contact Us anytime or choose a link below!
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Nashua Reviews
Amazing first time experience with Gurney's. Had my truck towed in after my engine blew. First, their customer service was top notch. Every person I spoke with went out of their way to be friendly and make sure I was happy. I agreed to have them put another engine into the truck. They completed it on time and slightly under budget. Fast forward 3 weeks and I received a call from them telling me that they had charged me for a part they didn't end up needing and were issuing me a refund for it! Safe to say 99 out of 100 other shops never would have called back and done that. Thank you Gurney's! I'll be back!
They are nice people but $80 to test drive my car to find out the issue ? Umm no thank u.HI Bill , I came in and the receptionist told me that’s how much it would be. I told her I just heard a weird noise driving on my way to work and it probably was the wheel bearing. She didn’t take my info because once I heard 80 just for them to test drive I said it’s ok.
Brought my car to gurneys to replace the starter. Was quoted almost $700 for parts and labor! Called another local shop and was quoted almost $300 less for starter replacement! Also, was charged $60 to get my car back from gurneys and “out of their system”. I don’t recommend this shop. Overpriced..
Milford Reviews
I had multiple issues with the work they performed on my vehicle. I brought my vehicle back for them to fix it under their warranty and nothing was ever fixed nor did they acknowledge that anything was wrong. I brought my vehicle to another mechanic. They immediately diagnosed that there was a problem and all the problems were a result of Gurney's poor work and them using inferior parts. Do not go here unless you want to pay thousands of dollars to have the work performed twice.
I took my new to me Spinter there for a NH safety inspection. They inspected it without it needing work to pass. When I inquired about observations and first impression assessment, I was told that it looked like the vehicle had not been frequently driven, and that there was some surface rust on the underside. These observations were spot on and were outside of the scope of a state inspection. The technician that handled my inspection was paying attention to more than just his/her task. That has value, and I appreciate it. Nicely done.