Our satisfied customers occasionally reach out to us after receiving service from Gurney's Automotive Repair. Take some time to read the reviews below, and if you would like to include your own review, please don't hesitate to Contact Us anytime or choose a link below!
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Nashua Reviews
Kathleen del Llano
Labor charges are outrageous!! $170/hour & they record that it takes much longer than it actually does, which spikes up the labor charges tremendously!! Since they pretend to be "Godly", I will remind them, greed is a sin. Heads up, they are making you pay 10-fold for their fancy lighting, flashy sign, and custom water bottles. Ridiculous!!
Jeremy Daly
Called gurney to discuss a quote for a new transmission and torque converter. They demanded that the truck be brought in so they could diagnose the issue. I was pretty clear that the problem was already discovered and I was trying to get an idea if it was worth fixing or not. Brought the truck in the night before the appointment and received a phone call as well as a text with some information pertaining to the "diagnosis" which confirmed what was already told to them. Returned the call to Debi who informed me the repair would be just a few dollars short of $8000. I ended up calling her back a few days later to inform her that I would be trading in the vehicle and needing the keys. She said she would finish up the paperwork. I ended up receiving a bill for $85 which i find mildly annoying as all they had to do was to call the local chevy dealer and source the parts. Not really sure why they needed the truck to give me a quote for something I already knew. I wouldn't had wasted my time or theirs knowing it was going to be that much. Only reason for the extra star was their diagnosis page they send out which is very thorough and Debi who was very pleasent to speak with other than that, I paid $85 for myself to tell them what's wrong and what I needed and them to give me a price. Only justification was they have been "burnt" in the past so thats why they needed the truck. Sounds like they just wanted to pay the electric for the day.
edward hayes
I went in looking for a super detailed preventative inspection for a fairly new to me vehicle. Gary is the guy, he has had at least three vehicles that are extremely similar to mine and had good insight. He allowed me to see some stuff (I'm extremely interested) and he pointed out some stuff that I probably should have noticed.
Lynn Kau
This place will not get my business ever again. Took my car in for inspection and get a bill for $215. They failed to mention about an additional charges for other diagnostic. I also asked them to checked for weird sound when driving. They charged me for 3 rounds of test drive tried to duplicate the sound and couldn’t and found nothing and charged for the 3 tests. How dare they charged me for 3 rounds? I took this to fb and there are other complaints out there on this similar cases with GURNEY’s!! This is not an honest business!!
Becky Costanzo
This was our second time needing to get repairs. Yes as mentioned in previous they maybe a tad more pricey, but knowing everything that has been gone through on my car with a fine tooth comb.And yes the problem was fixed an gave advice on some key problems that should be attended to soon, leaving me to make decision. I for one truly appreciate all the hard work the guys an gals do over there and enjoy knowing when I drive away that my car is safe.. thanks for the time you guys put into all the work you do. Keep it up .I absolutely recommend going to them.
Milford Reviews
Andy Pirkey
First of all I would like to thank the entire team at Gurney’s in Milford for a fantastic and stress free experience. From the first call in to driving away, the whole team was courteous and helpful. Danielle communicated what GT M the technician found and provided an accurate, thorough and fair estimate. GT M performed the work to a level that exceeded my expectations, and came in under estimate. Dave the courtesy van driver was friendly and above all a safe driver. The facts of this experience will make me a repeat customer, and I will be speaking highly of, and recommending them to friends and family. Thank you again for all you did today.
Damien Wargo
Brought my 1995 dodge 12v cummins there because the injection timing slipped. They charged me $500 for taking my motor apart and messing up the timing even more and not getting the truck running and saying I need a new Injection pump. After my experience I am never going back ever. I brought my truck to Northeast performance diesel in Wilton NH they got my truck started in two hours with no problem at all. Talked to the owner and got my money back that’s all I was worried about because I am only 16 and that’s not money I just have laying around very thankful for gurney to help me out.
Anne Altman
I've been going to Gurneys periodically for the past few years. I'm always happy with the way I'm treated as a customer and with the work done on my vehicle. The prices do reflect the quality, but I've never felt swindled by them. Please check them out if you care about your car and your dignity.
Connor Garside
Garbage. Quoted me $1600 for an exhaust repair. Told me the entire exhaust and mufflers would need to be replaced. Took it to another shop that charged me $300 to fix 3 small leaks with new downpipe. Made us feel bad about having an older car. Took all day to repair a heat shield, and it wasn’t even fixed. If anything, it’s louder. Stay away. Response to owner: Work order # is 31942. Not sure how you wouldn’t be able to find it, it was Monday