Customer Reviews

Have been using Gurneys for most of the 34 years I’ve lived in Nashua. Excellent service and reputation is spotless! I’m very happy with this shop.

It's hard to find a good, honest mechanic. Well, you've found one.

It's refreshing to know there are still honest businesses in this world. I found one at GURNEYS AUTOMOTIVE on Broad St in Nashua. Very down to earth friendly people.

Cheap repair center

Absolutely horrible when it wasn't one thing it was the other whenever the insurance company would come Debbie wasn't there and when she was the technician wasn't there or was too busy to look at it. I'm a veteran and told her about my situation just like I saw on the reviews and still nothing was done, it's been over a month such a HUGE waste of time on top of that 187.50 to look at my vehicle and to get the hood open that's insane! I had that work quoted at another shop they said it would’ve been 80. I will never recommend this shop to anyone! The thing is I feel terrible about doing this I'm very understanding and everyone at the front desk was exceptionally nice but if no work was going to be done on this vehicle, I wouldn't have brought it here in the first place. And Yes, you can call the owner actually even he will comment on this himself but will anything be done about it?? No, of course not same response with every negative review on here! If you don’t want your time wasted and to be charged a ridiculous amount don’t come here!

Great service an honest

Sandbaggers! By that I mean they always underpromise on how soon your car work will be done and impress you by getting it done way sooner than you'd expect. I appreciate the pleasant surprises. Maybe not so much now but it's still awesome. I take both of my cars here for everything. As for the actual work, Guerney's is very thorough and super organized. You get a very detailed report of the work with pictures (!) which is very well explained. If you have a question, you can call the service support personnel who seem very knowledgeable and care about your car without pushing unnecessary work. I also like getting report on items that may need attention so you can plan for it rather than finding out at the worst time. The staff at the counter is also excellent and shows genuine care. They appear to enjoy their job. Been in a chain service store before? Then you know what I mean.

Sandbaggers! By that I mean they always underpromise on how soon your car work will be done and impress you by getting it done way sooner than you'd expect. I appreciate the pleasant surprises. Maybe not so much now but it's still awesome. I take both of my cars here for everything. As for the actual work, Guerney's is very thorough and super organized. You get a very detailed report of the work with pictures (!) which is very well explained. If you have a question, you can call the service support personnel who seem very knowledgeable and care about your car without pushing unnecessary work. I also like getting report on items that may need attention so you can plan for it rather than finding out at the worst time. The staff at the counter is also excellent and shows genuine care. They appear to enjoy their job. Been in a chain service store before? Then you know what I mean. Sandbaggers! By that I mean they always underpromise on how soon your car work will be done and impress you by getting it done way sooner than you'd expect. I appreciate the pleasant surprises. Maybe not so much now but it's still … More

The technicians are detailed oriented and always perform in a professional capacity. Workmanship is the best I have ever experienced.

A nail had punctured my tire and I went over to the auto shop I have been using for 6 years. They would not take my truck in for 2 weeks! I was flabbergasted by this, so I went to Gurneys for my first visit ever. I was expecting 1-2 days as I know most places are busy. I dropped the truck off and got a ride back home (super convenient to have the shuttle available). 2 hours later they called and told me it was done… also they saw my registration sitting on the center console and asked if I wanted them to complete it while in the bay!? Heck yes! A business that actually pays attention and goes the extra mile, LOVE IT. Just brought our Camry into them and they went the extra mile again with that. I try to run my business like this and know how hard it can be. Kudos to Gurneys and their staff. Thank you.

Always efficient, and very pleasant.

I work here. Professional.

Excellent service

Staff is fantastically knowledgeable and kind. Price is perfect. Thanks for the inspection guys!

I was here yesterday for routine oil change and as usual went great👍I called them today to see if they could swap my tires to be ready for the snow ..I was kinda in a pickle and they were able to squeeze me in! Great bunch—keep up the good work guys, Danielle and Hannah😊And happy holidays!🎄

I got my rotors replaced and it was a great experience , good price excellent customer service.

900 dollars for a water pump! Robbery!

Great service. Would highly recommend

Great service, honest people. Thanks

Fantastic customer service! Love Gurney!

Good place for car repairs. Convinent and fast with scheduled appointments.

My entire experience at Gurney’s was great from the moment I walked in the door. The shuttle service was outstanding. The person at the desk was helpful and pleasant. I will definitely take my car there again.

I have trusted my vehicle maintenance to dealership service for years, but I recently went to Gurney’s Automotive in Milford, NH to repair a flat tire from my truck. The owner slid the tire repair into his already full schedule because I had already took it off the truck and put a spare on. When repaired, Bill asked me to bring the truck by, and his mechanic swapped the tire back onto the truck and put the spare back in its storage, no extra charge. So when it came time to do an annual vehicle inspection, oil change, tire replacement and general service for my second car, I chose to try Gurney’s again and Bill did not disappoint me. I came back to a vehicle done in half the time expected time, all work done thoroughly and correctly; and within all quoted amount, even though two TPMS sensors and 3 light bulbs (which were not quoted) required replacement. The car was even washed and looked good. I was absolutely impressed with the results, and will not hesitate to have Gurney’s Automotive to do more of the service work required. Thanks to Bill, Danielle and the rest of the team at Gurney’s. Jim

My entire experience at Gurney’s was great from the moment I walked in the door.The shuttle service was outstanding.The person at the desk was helpful and pleasant. I will definitely take my car there again.Service: General repairs & maintenance