Our rules of the road are a culmination of the work of all the employees boiled down to a team of 4, put into the format we use called REPAIRS.
REPAIRS
Respect our customers, business, and each other
Empower employees to engage in the business, communicate, and take initiative, and to give their best
Pride in our work, the business, and always striving to be better
Accountability for our actions which influence the lives of our customers and fellow workers
Integrity and honesty guide our actions without compromise
Resolve to be a part of the solution to maintain an Elite team environment
Service excellence delivered in a safe, positive, and committed environment